Shipping policy

*1. **Shipping Methods**: We offer standard and expedited shipping options for all orders of dog foods. Standard shipping typically takes 3-5 business days for delivery, while expedited shipping delivers within 1-2 business days.

2. **Shipping Rates**: Shipping rates are calculated based on the weight of the order and the shipping destination. Customers can view shipping costs during the checkout process before finalizing their purchase.

3. **Free Shipping**: We provide free standard shipping on orders exceeding a certain value, as specified on our website. This offer is valid for orders shipped within the contiguous United States only.

4. **International Shipping**: At this time, we only offer shipping within the India. We do not ship internationally or to U.S. territories.

5. **Order Processing Time**: Orders are typically processed and shipped within 1-2 business days after payment confirmation. Customers will receive a shipping confirmation email with tracking information once their order has been dispatched.

6. **Shipping Restrictions**: Certain products may have shipping restrictions due to their size, weight, or ingredients. Customers will be notified during the checkout process if any items in their order are ineligible for shipping to their location.

7. **Delivery Issues**: In the event of delivery issues such as delays or damaged packages, customers are encouraged to contact our customer service team for assistance. We will work to resolve the issue promptly and ensure customer satisfaction.

8. **Holiday Shipping**: During peak holiday seasons, shipping times may be longer than usual due to increased order volume and carrier delays. Customers are advised to place their orders in advance to ensure timely delivery.

9. **Returns and Exchanges**: For information regarding returns and exchanges, please refer to our Returns Policy available on our website.

By placing an order on our website, customers agree to abide by the terms and conditions outlined in our Shipping Policy. For further inquiries or assistance, please contact our customer service team.